Mr B. had a 4kW Solar PV system installed by My Planet in 2014. He financed it with a 10 year Barclays loan organised by the merchant. Mr B paid £10355 for the system plus interest and charges. Our experts proved that Mr B’s system was under performing and was poorly installed and our legal team negotiated a settlement of 60% of the purchase price, £6251, in compensation. Mr B has kept the system and is continuing to receive his FIT income and savings. Total claim value £6251