Mis-Sold Timeshares - Consumer Reclaim

Mis-Sold Timeshares: Why Such a Dream Became a Nightmare

At Consumer Reclaim, we understand how owning a timeshare may have seemed like a dream come true—offering you guaranteed holidays in idyllic locations. But for many, that dream quickly turned into a nightmare of escalating costs, inflexible arrangements, and financial distress. If you’ve been mis-sold a timeshare, we’re here to fight for your justice and ensure you reclaim what’s rightfully yours.

What is Timeshare Mis-Selling?

Mis-selling occurs when a product or service is sold under false pretenses, using misleading information or unfair tactics. Unfortunately, the timeshare industry has seen widespread cases of mis-selling, leaving countless individuals feeling trapped and powerless.

You may have been mis-sold a timeshare if:

You were pressured into signing a contract without adequate time to review it.
Key terms, such as maintenance fees or restrictions on usage, were not fully disclosed.
Promises of resale opportunities or investment value turned out to be false.
The agreement did not provide a clear exit strategy, leaving you tied to long-term financial obligations.
You were led to believe the timeshare would save you money compared to regular holidays but found the costs to be much higher.

Swimming pool overlooking the sea. Summer vacation at poolside

Your Legal Rights

As a UK consumer, you are protected by several laws and regulations designed to ensure fair treatment and transparency in timeshare agreements. These include:

1. The Timeshare, Holiday Products, Resale, and Exchange Contracts Regulations 2010

This legislation protects consumers from unfair timeshare practices, including high-pressure sales tactics and lack of transparency. Key protections include:

A 14-day cooling-off period, allowing you to cancel the agreement without penalty.
A ban on requiring payment during the cooling-off period.
Clear and detailed information about costs, rights, and obligations before signing a contract.

2. The Misrepresentation Act 1967

If you were misled about the benefits or costs of your timeshare, you may be entitled to compensation for misrepresentation.

3. Section 140A of the Consumer Credit Act 1974

This law protects consumers who financed their timeshare purchase through credit. If the credit agreement was unfair or tied to a mis-sold product, you can seek redress from the credit provider.

4. Section 75 of the Consumer Credit Act

If you paid for your timeshare using a credit card, your credit card provider could be jointly liable for any breach of contract or misrepresentation, making it possible to claim back your losses.

Can You Claim Back

Legal rights concept Statue of Lady Justice holding scales of justice

To determine if you can make a claim, you’ll need to gather the following documents:

Timeshare Contract: Review the terms and conditions to identify any discrepancies or unfair clauses.
Receipts or Proof of Payment: Provide evidence of any deposits, fees, or ongoing payments.
Correspondence: Emails or letters from the timeshare company that show misleading statements or high-pressure tactics.
Finance Agreements: If you used credit to purchase your timeshare, include copies of any loan agreements.
Marketing Materials: Any brochures, advertisements, or sales presentations that may have misled you.

Our expert team will carefully assess your documents and advise you on the strength of your claim.

Happy businesswoman and her colleagues working on desktop PC in a call center.

How Consumer Reclaim Can Help

We believe every consumer deserves justice. At Consumer Reclaim, we take pride in standing up for those who’ve been wronged, ensuring their voices are heard and their rights protected. Here’s how we can assist you:

Comprehensive Claim Assessment: We’ll analyze your case to determine if you’ve been mis-sold a timeshare.
Legal Expertise: Our panel of ethical and empathetic solicitors specializes in timeshare claims, working tirelessly to secure compensation or terminate agreements.
End-to-End Support: From assessing your documents to negotiating with timeshare companies, we’ll handle the entire process.
No Win, No Fee: You can pursue your claim without financial risk, as we only charge if your claim is successful.

A Patriotic Fight for Justice

At Consumer Reclaim, we believe in protecting hardworking individuals and families from exploitation. Mis-sold timeshares rob people of their hard-earned money and peace of mind, and we’re determined to hold companies accountable. Our mission is to fight for fairness and ensure that no consumer feels abandoned or powerless.

We’re not just a service—we’re your advocates, standing shoulder-to-shoulder with you in the fight for justice.

Act Now and Reclaim Your Rights

If you believe you’ve been mis-sold a timeshare, don’t wait. The sooner you act, the better your chances of recovering your losses and regaining control of your finances. Contact Consumer Reclaim today for a free consultation and let us help turn your nightmare into a victory.

Need Help?

Please complete the form below, and we’ll be in touch soon.

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Client Details

What is your full name? Client 1 *

What is your full name? Client 2

Current address *

Address

City

State / Province

ZIP / Postal code

Email address

Phone Number

Do you qualify for Timeshare compensation ?

If you purchased at Timeshare with any of the following companies and used a credit card or finance facility to fund your purchase, we can help you recover your money and get any outstanding loans written off. Even if you have paid off your finance , you may still qualify for a claim. And in some cases , we can claim back as far as 2006!

Please select ? *

Total Cost of Timeshare(s)

Payment Details

Please Select All Payment Method(s) Used for Purchase(s) *

Was a Deposit Taken on the Date of Purchase ? *

Timeshare Resort Details

Full Name of Timeshare Resort/ Club *

Address

Current address *

City

State / Province

ZIP / Postal code

Country

Apartment Size

Weeks Owned/ Or if floating state floating

Date Purchased/ or Approx Date

Do any of these apply to you ?

Has the Timeshare company gone into liquidation ? *

Did the Timeshare Company say you needed to upgrade in order to be able to resell ? *

Were you told that your Timeshare purchase would be self-funding ? *

Were you provided with a Finance Agreement at the point of sale? *

Were you sold Finance to purchase your Timeshare without viable credit checks or qualifications ? *

Has the Timeshare contract you purchased been ruled against by the Financial Ombudsman Service (FOS) ? *

Did the Timeshare seller break the 2008 mis-selling regulations ? *

Were you made aware of the 14-day cooling-off period ? *

Has the Timeshare company or one of its paid representatives influenced you into signing a Waiver preventing you from making a claim ? *

How did the Timeshare seller break the 2008 mis-selling regulations ? *

Documents

Do you have your Original Timeshare(s) Purchase Agreement *

Do you have your Original Timeshare Finance Agreement(s)

Do you have any other Documents to Support your Claim *

Signature Client 1 *

Signature Client 2

Date *

Date

By Submitting this form you consent to ONLY Consumer Reclaim and their panel Solicitors holding your details and you consent to them contacting you.

Consumer Reclaim is a trading style of Consumer Reclaim Limited Registered office 207 Knutsford Road, Warrington, Cheshire WA4 2QLRegistered in England & Wales No. 07223077.