Lloyds Bank upheld the claim for full refund plus interest settling the claim for £7,103.27.
The customer purchased the Aquashield roof paint treatment to prevent heat loss. Also to eliminate moss and to extend the life of his roof. Expert evidence supplied by Consumer Reclaim clearly demonstrated that the product can do none of these. As the customer paid the deposit on his Lloyds credit card Consumer Reclaim put the claim to the bank for full refund plus interest.