Mr L from Portsmouth purchased a 4kW Solar PV system from My Planet in 2012 for £5990. He paid a deposit and the balance with his Lloyds TSB credit card. CR experts proved that the system was poorly installed and that Mr L had never been told that he would need to pay to replace his inverter in the lifetime of the system. Our legal team negotiated a settlement of £4060 in compensation. 68% of the total purchase price. Mr L has kept the system and is still receiving his FIT payments and savings. Total claim value £4060