Mr L from Portsmouth purchased a 4kW Solar PV system from My Planet in 2012 for £5990. He paid a deposit and the balance with his Lloyds TSB credit card. CR experts proved that the system was poorly installed and that Mr L had never been told that he would need to pay to replace…
Mr B purchased a 3Kw Solar PV system from i-Power Systems in 2013. He paid £10100 and funded it with a 10-year loan arranged by the merchant with Creation Consumer Finance. The total amount payable with interest and charges was £15877.20. Consumer reclaims experts proved that the system should never have been installed as some…
Mr N from Birmingham purchased a 3.5kW Solar PV system from Genius Energy in 2012. Mr N paid £8049.28 and paid for it all with his HSBC Master Card. Consumer Reclaims experts proved that the system was not performing in line with the projections given at the point of sale and was poorly installed. Our…
Mr F from Essex had a 4kW Solar PV system installed by Sun Air developments in 2013. Mr F paid £8505 for the system and paid a deposit of £2125 on a Halifax credit card with the balance by bank transfer. Our experts proved that the system was poorly installed and Halifax offered £4140 in…
Mr B. had a 4kW Solar PV system installed by My Planet in 2014. He financed it with a 10 year Barclays loan organised by the merchant. Mr B paid £10355 for the system plus interest and charges. Our experts proved that Mr B’s system was under performing and was poorly installed and our legal…
Customer purchases a solar thermal hot water heating system with a payback period of 10 years from Smart Energy UK The customer paid the deposit using his Lloyds TSB Credit Card. Expert evidence proved that the solar thermal water heating system could not possibly provide a payback within its lifespan. As smart energy uk had…
Consumer Reclaim obtain refund of £4,488.00 After client had paid deposit for his alarm system on his credit card.
Consumer Reclaim solicitors win legal challenge On behalf of Diamond Resorts timeshare owner who paid money to Spanish company Thomas Consulting. The company made false promises about trading in client’s Diamond Points! Outcome paves the way for others to seek damages.
Consumer Reclaim successfully pursued a claim against a customer’s credit card provider for £9,589.60 Consumer Reclaim’s customer had purchased a Solar Water Heating system but paid the deposit on his credit card. However, the product was mis-sold. Consumer Reclaim supplied substantial expert evidence and it was clearly confirmed that the merchant had mis-sold the product…
Consumer reclaim secure full refund plus interest from major credit card provider on behalf of client. After providing evidence, Solar Home Energy had mis-sold. The Solar Energy system promised totally unobtainable savings. The customer’s credit card provider agreed to pay a full refund. The customer received £6,360, plus interest of £973.35.