Recently, we achieved an offer to the value of over £14,900 for one of our clients. This included a total write off of our client’s remaining loan (circa. £6,700), meaning nothing more for our client to pay to their lender. We also obtained a refund of over £8,100 and a payment of £100 for any…
Consumer Reclaim have achieved another great result for one of our clients. After our initial complaint the client received an offer of a goodwill payment of £1,600. We did not believe this to be anywhere near appropriate and progressed our client’s case to the Financial Ombudsman service, who initially assisted us in achieving an improved…
Suppose a sales agent promised you that purchasing solar panels would significantly reduce your energy bills, or they would be self-funding and self-paying and even provide you with an income. Yet, you did not experience any of these. That means you are a victim of mis-sold solar panels. If you feel that they pressured you…
One of the most popular ways for homeowners to cut their energy costs is by investing in solar panels. Not only is it a great way to reduce the charges on your power bill, but also reduce your carbon footprint. Without the right knowledge about solar panels, though, you might not manage to pull off…
There is nothing more heart-wrenching and frustrating than having become a victim of a mis-sold pension. For the uninitiated, a mis-sold pension is any type of pension scheme that involves taking your money out of a safe account and placing it into a risky or unregulated investment. If you were convinced to invest your retirement…
The COVID-19 pandemic is proving to be a problematic issue for landlords and tenants. Although the world is currently facing a large-scale healthcare issue, this doesn’t stop homeowners from encountering regular and seasonal problems with their homes’ repairs and renovations. This issue of the grounds for disrepair claims in today’s challenging times can be a…
Our team has recently achieved a fantastic settlement for one of our clients. After our initial complaint the client received an offer of circa £2,500 in loan reduction plus a refund of approximately £11,000 with an additional £200 for trouble and upset. However, we were adamant our client was due more monies due to the…
Cavity Wall Insulation (CWI) is primarily installed for a property’s overall energy efficiency. After the CWI completion, the Cavity Insulation Guarantee Agency (CIGA) checks the installation and issues a 25-year cavity certificate upholding its energy efficiency feature. Now, what if you find out there’s a problem with the insulation after that? You may investigate further…
Many people continue to fall victim from mis-sold solar panels in the UK, wherein the Barclays Bank has reached a whopping £38 million dedicated to dealing with the potential claims. Families left and right are promised to save a hefty sum in their electricity as solar panels are designed to help generate power, but as…
A solar feed-in tariff is a rate that your energy retailer pays you for excess electricity generated by the renewable power system installed in your home. These rates fluctuate in different regions, but you get feed-in tariffs only if your system generates more energy than your household uses. Are feed-in tariffs considered as income?…
