Mr N from Birmingham purchased a 3.5kW Solar PV system from Genius Energy in 2012. Mr N paid £8049.28 and paid for it all with his HSBC Master Card. Consumer Reclaims experts proved that the system was not performing in line with the projections given at the point of sale and was poorly installed. Our…
Mr F from Essex had a 4kW Solar PV system installed by Sun Air developments in 2013. Mr F paid £8505 for the system and paid a deposit of £2125 on a Halifax credit card with the balance by bank transfer. Our experts proved that the system was poorly installed and Halifax offered £4140 in…
Mr B. had a 4kW Solar PV system installed by My Planet in 2014. He financed it with a 10 year Barclays loan organised by the merchant. Mr B paid £10355 for the system plus interest and charges. Our experts proved that Mr B’s system was under performing and was poorly installed and our legal…
Was your home best suited for one; your house doesn’t have sufficient room for ground collectors, you don’t have an outdoor pool or a smaller heating requirement? If you said yes to the above, then your system should be offering you consistent heat and hot water, be unobtrusive and quiet! If this doesn’t sound like…
We have had many customers approach us and telling us that their Solar provider used aggressive sales tactics to trick them into buying a Solar PV system that was over priced, didn’t deliver what they were promised and it wasn’t suited to their property. We have worked with these clients to claim against the bad…
We’d like to say a big thank you to our team who have been donating weekly to The Christie charity and are continuing to do so!
The Serious Fraud Office (SFO) has conducted a 27 month investigation Manchester based Solar Energy Savings Limited was under investigation. The SFO believed that the firm was mis-selling solar panels. The fraudulent mis-selling of roof-top solar installation had five people connected to it, totalling in £13million. In addition, there were two companies which were used to…
Under the Consumer Rights Law, customers have 30 days to return goods that are faulty or broken. Currys have recently had to change their returns policy from 48 hours to 30 days. This is due to the fact that it was contradicting the Consumer Rights Act. Under the Consumer Law, a customer has 30 days…
In the UK, hundreds and thousands of people have “invested” in a timeshare in Europe. Many Britons are now fighting with resort owners to cancel their agreements but unfortunately, many are unsuccessful. It is illegal for contracts to last longer than 50 years. Therefore if the owner’s contract has “expired” they are eligible for compensation.…
Many homeowners have been told that investing in an Air Source Heat Pump system will present them with a high ROI (Return on Investment) through the Government’s free “cash” incentive; Renewable Heat Incentive Tariff (RHI). Air Source Heat Pumps were invented to take heat from the air outside, increase its temperature and use it inside…