Mis-sold aquashield customer receives full refund from his credit card provider, Capital One. As the customer paid the deposit for the mis-sold aquashield roof paint treatment on his credit card, consumer reclaim put the claim to capital one. He asked Consumer Reclaim to prove he was right. Capital one upheld the claim refunding the customer…
Consumer Reclaim successful in challenging client’s credit card provider The full refund of £5,900 amounts to the cost of the alarm system. After customer paid deposit for alarm on his credit card.
Hitachi Capital Finance jointly liable for mis-selling Aquashield roof coating under Section 75 of the Consumer Credit Act They continue to make what Consumer Reclaim regards as totally inadequate offers to customers. For considerably less than customers paid for the mis-sold roof treatment. Hitachi Capital Finance described themselves as the “retail partner of Aquashield”. The…
The customer purchased Aquashield roof coating to reduce heat loss from his property and to extend the life of his roof. The customer paid the deposit on his Halifax credit card. Consumer Reclaim expert evidence clearly demonstrated that the product could not prevent heat loss and wouldn’t extend the life of the roof and, therefore,…
Lloyds Bank upheld the claim for full refund plus interest settling the claim for £7,103.27. The customer purchased the Aquashield roof paint treatment to prevent heat loss, eliminate moss and to extend the life of his roof. Expert evidence supplied by Consumer Reclaim clearly demonstrated that the product can do none of these. As the…
Consumer Reclaim pursue a claim against customer’s Tesco credit card Within 8-12 years, the Solar Direct UK thermal solar water heating system apparently paid for itself. Evidence supplied by consumer reclaim demonstrated that the solar system could not possibly provide the promised savings within its lifespan. Having paid the deposit for the solar system on his…
First direct is to pay compensation for selling complex investments Without checking if they were appropriate for customers. Compensation available for thousands of first direct customers.
The Financial Ombudsman Service uphold claim against Hitachi Capital Finance For mis-sold aquashield roof & wall treatment awarding £8,360.38 to client. Hitachi capital finance had offered the client a refund of £4,269.94. However, without admitting liability arguing that the client had not provided sufficient evidence. To prove that aquashield made misrepresentations and breached its contract.…
Consumer reclaim use expert surveyor To demonstrate to the Financial Ombudsman service that comparing energy bills cannot possibly determine whether there has been any heat loss prevented and that only expert evidence can be relied upon. Clearly proving that the Aquashield paint cannot prevent heat loss. Making a mockery out of Hitachi’s requirement to see…
Consumer Reclaim advise client to reject lender’s offer After receiving an initial offer of just £500 Consumer Reclaim advised the client to reject the lenders offer. The client rejected a further offer made by the lender which resulted in a third offer being made for £7,741.53.