Consumer Reclaim pursue a claim against MBNA Consumer Reclaim pursued a claim against customer’s credit card provider MBNA as customer had paid the deposit for his solar system on his MBNA credit card. MBNA offered a 50% refund to the customer of £2,639.00 but rejected the offer on advice from Consumer Reclaim. Consumer Reclaim’s panel…
Lloyds Bank upheld the claim for full refund plus interest settling the claim for £7,103.27. The customer purchased the Aquashield roof paint treatment to prevent heat loss. Also to eliminate moss and to extend the life of his roof. Expert evidence supplied by Consumer Reclaim clearly demonstrated that the product can do none of these.…
Hitachi Capital Finance Aquashield claim referred to The Financial Ombudsman Service Consumer Reclaim’s client awarded £4,090.44 which is more than Hitachi initially offered. The Financial Ombudsman Service upheld the claim against Hitachi Capital Finance for mis-sold Aquashield roof & wall treatment awarding £8,360.38 to client. Hitachi Capital Finance had offered the client a refund of…